Privacy Policy.

Effective Date: 06/10/2025

At Due Lune (operated by Eclipse Atelier Inc.), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website duelune.com or purchase our products. We comply with the California Consumer Privacy Act (CCPA) and, where applicable, the General Data Protection Regulation (GDPR).

1. Information We Collect We may collect the following categories of information:

  • Personal Data: Name, email, phone number, billing/shipping address

  • Payment Information: Processed securely via third-party services (we do not store credit card details)

  • Technical Data: IP address, browser type, device info, cookies, usage patterns

  • User Content: Messages, reviews, or any content submitted by users

2. How We Use Your Information We use your data to:

  • Fulfill and manage purchases, orders, payments, and returns

  • Send you transactional and promotional emails (only with consent)

  • Improve our services and customer support

  • Comply with legal obligations

3. Sharing Your Information We may share your information with:

  • Service Providers: For payment processing, hosting, marketing

  • Legal Authorities: When required by law or to protect rights

  • Business Transfers: In case of merger, acquisition, or asset sale

We do not sell your personal data.

4. Your Rights (CCPA & GDPR) You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of data sharing (California residents)

  • Withdraw consent at any time (EU residents)

To exercise your rights, contact us at privacy@duelune.com.

5. Cookies and Tracking We use cookies and similar tracking technologies to improve your browsing experience. You can manage your cookie preferences in your browser settings.

6. Data Security We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

7. Data Retention We retain your data only as long as necessary for the purposes outlined above, or as required by law.

8. Children’s Privacy Our site is not intended for individuals under the age of 16. We do not knowingly collect data from children.

9. International Users If you are accessing our site from outside the U.S., please be aware that your data may be transferred to, stored, and processed in the U.S.

10. Changes to This Policy We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date.

11. Contact Us If you have any questions or concerns, please contact us at: Email: ciao@dueluneitalia.com